More than 80% of all B2B-Customers in the US say that service is more important than cost or quality. Therefore we emphasize providing you with your own infrastructure and attendance to actively support your clients right from the beginning. Our service experts handle customer queries and complaints, as well as recording and fulfillment of orders and maintenance oft he previously mentioned CRM systems.
Dedicated local infrastructure and presence as basis for active customer support
Professional handling of customer inquiries
Order receipt, entry, processing, and execution
Return-management
CRM systems
Handling of quotes